Shipping policy
Shipping Policy
Thank you for supporting IZE. As a small independent brand, we handle all orders personally and appreciate your patience while we prepare your items.
Processing Time
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Orders are processed within 3–5 business days after your order is placed.
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Custom or made-to-order items may take longer; details will be noted on the product page.
Shipping Rates and Delivery
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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Domestic orders (U.S.) typically arrive within 3–7 business days after shipping.
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International shipping times vary depending on destination and customs processing.
Order Tracking
You will receive an email notification with tracking information once your order has shipped.
Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. IZE is not responsible for delays due to customs.
Address Issues
Please ensure your shipping address is correct at checkout. We are not responsible for packages lost due to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package hasn’t arrived within the expected timeframe, please contact us at ize.of.wrld@gmail.com. We’ll do our best to help locate your shipment.
If you have any questions about shipping or special requests, feel free to reach out to us at ize.of.wrld@gmail.com.